Refund Policy

HostKro Hosting refund policy. Things you need to know about before buying.

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If paying via credit card, debit card, net banking, or PayPal, the account will be set up immediately once the payment is confirmed. If paying by cheque, please allow five days for the check to clear. If you are paying through postal requests or cash, your account will be set up on the following day.

The 7-day money-back guarantee is only applicable for the first time only. The second time and subsequent subscriptions are not eligible for the same. For example, on the off chance that you’ve had a record with us previously, dropped, and joined once more, you won’t meet all requirements for a discount or if you have opened a second record with us.

If you have claimed a free domain name on shared hosting or cloud hosting then domain registration will be deducted from your full payment at the time of cancellation.

  • The Refund Policy does not apply to domain registrations.
  • Refund will not provided on service cancellation after 7 days of service purchase.
  • Refund will not provided if service is suspended due to policy violations.

Once we initiate the refund it will take up to 7 working days to reflect in your source account.